In Company Culture Is Everyone’s Responsibility (HBR, 8 Feb 2021) Denise Lee Yohn writes
“Here’s how organizational culture might have been handled in the past: The CEO commissions the Human Resources department to produce an effective company culture. HR designs a campaign to tout a mission statement and core values that the CEO and senior management developed. HR also implements some employee perks like free snacks in the break room or monthly birthday celebrations. Maybe they also field an annual employee engagement survey and report results back to the CEO. And then with their culture-building to-do lists completed, the CEO and HR move on to other priorities. This approach no longer works for several reasons.”
She explains how culture can be defined as the ways people in the organization behave and the attitudes and beliefs that inform those behaviors (i.e., “the way we do things around here”). For HR and Managers this includes designing employee experiences that interpret and reinforce the desired culture.
How are you ensuring that your company’s culture is everyone’s responsibility? How are you designing experiences that interpret and reinforce that culture?
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In the different sections of MWL 2021 we look at a variety of ways to work with managers to build a continuous learning culture.
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