Day 17: Help managers give feedback

“How many people in your organization are capable of better work, modifying or adopting new behaviors, and becoming better versions of themselves? How many of us have seen this “movie” play out in our organizations:

A manager alerts you to an employee’s less than stellar performance:

  • “Sam shows no sense of urgency.”
  • “Adrian is a perfectionist who re-does work that should be passed along sooner.”
  • “Jess has a habit of taking over in meetings.”
  • “Michel is a chronic complainer who never offers up solutions.”
  • (I’ll let you fill in the blanks!)

Your first question to the manager is, “So, when’s the last time you had a conversation with Jess about taking over in meetings?” Sheepishly, the manager admits they’ve neglected to raise the issue.”

In Help your manager to give feedback early and often, Jamie Resker explains that managers need support In learning what to say and how to say it.

How are you helping your managers provide appropriate and timely feedback? This isn’t something that just needs to be covered in a leadership programme but something that needs to be handled in a one-to-one situation with a manager, so how can you help with this?

SHARE your thoughts with your team.
What can you collectively do to improve things in your own organisation?

FIND OUT more about how to help managers give feedback in the MWL 2020. [Note: to view this content, you will need to purchase access to MWL2020]