A Framework for Modern Workplace Learning

On the diagrams on the page Why and how modern professionals learn, I showed that modern professionals learn in many different ways and for different reasons. On the diagram below (click image to enlarge), I illustrate how managers and L&D can enable and support these ways of learning in the modern workplace.

Whereas L&D hitherto has focused primarily on designing, delivering and managing intermittent classroom training and e-learning, there is now a need to broaden the scope of their work to support all the ways kinds of learning (as shown above). This essentially involves THREE overlapping streams of L&D activity, which have been colour-coded as follows.

  1. PROMOTE CONTINUOUS INDEPENDENT LEARNING
    • Empower individuals to become independent continuous learners who organise and manage their own continuous self-improvement and self-development
  2. SUPPORT CONTINUOUS IMPROVEMENT AT WORK
    • Help managers grow and develop their teams, help individuals get the most out of their daily work, and help establish a knowledge sharing culture.
    • Provide a performance improvement consultancy service (overlap with 3)
  3. CREATE MODERN CONTENT, EVENTS AND EXPERIENCES
    • Curate and create a flow of continuous learning opportunities (overlap with 1)
    • Use appropriate and modern formats and delivery methods to create modern training and performance support

In terms of technology to underpin this framework, it means

  • empowering people to use their own SELF-SELECTED TOOLS (resources, networks and services) to organise and manage their own learning
  • helping teams and groups make good use of a SOCIAL COLLABORATION PLATFORM to underpin their daily work (and learning)
  • employing a range of other ENTERPRISE TOOLS to create and curate resources and activities – integrated within the collaboration platform to provide a seamless working and learning environment.

To appreciate the range of  technologies underpinning this framework requires a much broader understanding of the term “learning technologies”, which has hitherto focused on the tools and platforms to create, deliver and manage training –  like e-learning authoring tools, webinar tools and an LMS.

The LMS has been seen for many years as an essential tool for a Learning & Development department to track and manage their people’s usage of learning. However as there is now a shift towards supporting all kinds of learning in the organisation, the need for an LMS in the modern workplace is being questioned


Do you need an LMS in the modern workplace?

Last updated: December 10, 2018 at 8:30 am

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