A Framework of Continuous Improvement, Learning & Development

⇐ A new model of workplace learning

In the diagram below I have mapped some of the main ways that we know modern professionals learn both inside and outside their organisation in terms of their formality and frequency.

In the centre is the traditional formal learning that takes place intermittently, but as you move out to the edges, learning takes place more and more continuously and informally.

Whereas L&D hitherto has focused primarily on designing and delivering formal training and advising on professional education opportunities, there is now a need to broaden the scope of their work to support all kinds of learning, in particular continuous informal learning. This essentially involves THREE key pillars of activity.

  1. Empowering Independent Professional Continuous Learning – Encouraging and supporting individuals to become independent modern professional learners who organize and manage their own continuous self-improvement and self-development – both formally and informally
  2. Creating, Curating and Coordinating a range of Resources and Activities  – Using appropriate and modern formats and delivery methods to provide on demand resources as well as support continuous learning (which is much more than creating continuous training)
  3. Supporting Continuous Improvement and Development through Daily Work – Helping managers grow and develop their teams, helping individuals get the most out of their daily work, and helping establish a knowledge sharing culture.

In terms of technology to underpin this continuous learning framework, it means

  • Empowering people to use their own self-selected tools (resources, networks and services) to organise and manage their own learning
  • Helping teams and groups adopt a social collaboration platform to underpin their daily work
  • Making use of a range of tools to create and curate resources and activities which can be integrated within the collaboration platform to provide a seamless working and learning environment (see next page)

In the following sections of this book we will look at each of the three pillars of activity involved, but first we take a look at what a cohesive working and learning environment might look like.

A seamless working and learning environment

Last updated: August 16, 2018 at 14:22 pm

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