A Framework of Continuous Improvement, Learning & Development

On the diagram on the page, Why and how modern professionals learn, I showed the main ways that we know modern professionals learn both inside and outside their organisation in terms of their frequency. Whereas L&D hitherto has focused primarily on designing and delivering intermittent classroom training and e-learning, there is now a need to broaden the scope of their work to support all the ways kinds of learning as shown on the diagram below – and particularly adopt a new approach to enabling and supporting continuous learning and development. This essentially involves THREE overlapping streams of activity which I have mapped onto the diagram below.

  1. Promote Continuous Learning 
    • Empower individuals to become independent continuous learners who organise and manage their own continuous self-improvement and self-development
    • Curate and create a flow of continuous learning opportunities (overlap)
  2. Create Modern Content, Events and Experiences
    • Use appropriate and modern formats and delivery methods to create modern training and performance support
  3. Support Continuous Improvement at Work
    • Provide a performance improvement consultancy service (overlap)
    • Help managers grow and develop their teams, help individuals get the most out of their daily work, and help establish a knowledge sharing culture.

In terms of technology to underpin this continuous learning framework, it means

  • Empowering people to use their own self-selected tools (resources, networks and services) to organise and manage their own learning
  • Helping teams and groups adopt a social collaboration platform to underpin their daily work and learning
  • Making use of a range of tools to create and curate resources and activities which can be integrated within the collaboration platform to provide a seamless working and learning environment.

In further sections of this online resource book we will look at the finer details of each of the three streams of activity involved, but on the next page we take a look at what a seamless working and learning environment might look like.


Are you actively involved in enabling and supporting these 3 streams of activity or do you focus on creating content and courses?

A seamless working and learning environment

Last updated: October 12, 2018 at 8:49 am

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