What workplace learning currently looks like

If we apply the 4 D’s model of learning to the Top 100 Tools for Workplace Learning 2019 (WPL100) list we can see which tools are being used to support modern learning in the workplace.

  1. DIDACTICS – The vast majority of tools on the list are still focused around DIRECTED LEARNING in its broadest sense, ie designing delivering and managing things for people to learn.
    • Whilst course authoring tools still dominate, there are now a wide range of other asset development tools in use, from the sophisticated Adobe stable (e.g. Photoshop and InDesign) to basic documentation and presentation tools like Word and PowerPoint to create simpler types of resources (as this comment shows).

“I often use PowerPoint to produce content to share, like eBooks, slide docs, presentations, simple infographics and PDF files. It’s easier to do a layout with graphics in PowerPoint than in Word “

    • Some organisations are now providing libraries of external online courses for their people; the most popular of which is LinkedIn Learning …

“Content galore, downloadable, mostly credible SMEs delivering, a growing library in the L&D space,”

    • A number of learning platforms appear on this year’s WPL100 list too, but these do vary considerably from the traditional LMS/course management systems to micro-learning platforms and learning experience platforms (LXPs) that offer a quite different (and personalised) experience, e.g. Degreed (as this comment shows)

“This platform (and those like it) is changing the face of L&D through enabling user curation, putting a better face (UI) on L&D, and consolidating content across platforms.”

    • However, there is increasing evidence that in the move from courses to resources, hosting of those resources is now taking place outside of the LMS where it is more easily accessible, e.g. on the intranet such as SharePoint, as this comment shows.

“I have been using SharePoint, with the help of a custom HTML editor (Wix-style), to provide web based content instead of eLearning modules. This is giving my team more flexibility to create and maintain our content, and gives our people more flexibility to access the content when and where they need it.”

  1. DISCOVERY  – When it comes to INFORMAL LEARNING, only a few web specific resources appear on the list, rather there seems to be more interest in implementing curation platforms to automate this process for employees (rather than encouraging their own self-discovery to solve problems and themselves keep up to date). Key curation platforms are Anders Pink and Cronycle.
  2. DISCOURSE – SOCIAL LEARNING & COLLABORATION has become much more valued in recent years as a way of learning, and this year a large number of team collaboration platforms appear on the list.  Workplace by Facebook appears on the list for the first time, but more significantly, Microsoft Teams has overtaken Slack this year, and this may well be the future for the next few years, as this comment suggests.

“I expect MS Teams is going to take over internal platforms over the next few years. It simply works as a tool to cooperate, share and communicate.””

  1. DOING (the day job) – In the workplace, the Microsoft ecosystem (Teams, Yammer, OneNote, OneDrive, and Stream) has now taken a firm hold and underpins a complete platform to support DAILY WORK and learning. Learning and working are beginning to be seen as inseparable partners.

But which of these ways of learning at work do individuals most value at work? Didactics/Directed Learning, Discovery, Discourse or Doing?

⇒  The most valued ways of learning

Last updated: October 3, 2019 at 12:40 pm